Return/Refund Policy

Return/Refund Policy

Last Updated: May 01, 2021

Thank you for your purchase! If you are not completely satisfied with your purchase for any reason you may return it to us for a full refund, store credit or an exchange. Please see below for more info.

Returns

All returns must be made within 14 days of the purchase date. All returns must be in new and unused condition.

Return Process

To return an item contact the Fifth Trooper at contact@thefifthtrooper.com or by calling (800) 957-3109. We will ask a few questions then send you a return label for shipping purposes. Pleas provide the following information when contacting us about an issue: Order Number, Email, Name and mailing address.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow 7 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your account. We will notify you by mail when the return has been processed.

Questions

If you have any questions concerning our return policy please contact us at:

contact@thefifthtrooper.com

(800) 957-3109